Delivery Policy
We are dedicated to delivering your orders with care, ensuring they arrive promptly and securely. Thank you for supporting our mission. Below are the details of our shipping policy:
Order Processing Time:
Once your order is placed, please allow 3-5 business days for processing before shipment.
Shipping Options and Delivery Times:
For U.S. Orders:
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Standard Shipping (DHL / USPS First Class Mail): Delivery typically takes 3-6 business days after your order is shipped.
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Express Shipping (FedEx): Delivery typically takes 1-2 business days after your order is shipped.
For Canada Orders:
We use DHL / Canada Post for shipping to Canada, and orders typically take about 10 business days to arrive after shipment.
Shipping Costs:
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Shipping rates will be calculated and displayed during checkout based on your location and order details.
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Free shipping is available for orders of $50 or more within the United States.
Order Tracking:
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Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
Order Changes or Cancellations:
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If you wish to make changes to or cancel your order, please contact us at us_support@bringthemhomenow.net within 24 hours of placing your order.
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Please note that while we will do our best to accommodate your request, we cannot guarantee that changes or cancellations will be processed before the order is shipped.
Undeliverable Packages:
If a package is returned to us due to an incorrect address or refusal to accept delivery, we will contact you to arrange re-shipment. Additional shipping fees may apply.
Shipping Origin:
All orders are shipped from our fulfilment facility located in Miami, FL.
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Please note that all delivery times are estimates and may vary depending on the carrier and destination.
If you have any questions or concerns, feel free to contact our customer service team at us_support@bringthemhomenow.net.
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